Holding Deposit
Usually equivalent of first week's rent (used towards Advanced Rent)
Advanced Rent
Usually equivalent of first month's rent (less Holding Fee)
Tenancy Deposit
Usually equivalent of 5 week's rent
Change of Occupancy within a Tenancy
£50 per tenant (and reasonable costs incurred if higher)
Late payment of Rent
14 days overdue, interest at 3% above the Bank of England’s base rate for each day the payment is outstanding
Lost key/security device
Costs of replacement key, security device or lock (and reasonable costs incurred)
CLIENT MONEY PROTECTION
DEPOSIT PROTECTION SCHEME
COMPLAINTS PROCEDURE